Items returned for any other reason will be accepted for return within 30 days of the ship date. Undamaged items must be returned in original condition suitable for resale.
Credits for the returned item (and return postage if applicable) will be issued through PayPal to the credit card originally charged for the purchase.
If a replacement item is desired, please return to ReachStarsOnline.com to place a new order.
WE SHIP VIA USPS PRIORITY MAIL WITHOUT ADDITIONAL "RUSH" CHARGES
In stock items are typically shipped the next business day
We will contact you if an item is out of stock
Expect delivery within 2-3 days after shipment
We are happy to receive emails with questions or comments about our products or our online store. Click here.
We do not sell or give mailing lists or any other information about our customers to anyone, ever. From time to time we like to contact our customers via email about new products or special offers. If you wish not to be contacted with such information, please send us an email and we will not contact you unless it is in regards to a current order.
Your safety during online purchasing is important to us. We use PayPal's Secure Checkout server to offer a safe convenient experience. PayPal has a link during the collection of Billing Information called: How does PayPal keep my information safe? Click on the link to learn why you can order with peace of mind through PayPal.
We believe your purchase will arrive undamaged and will meet your expectations in every way. If you need to return an item, refer to the instructions itemized on the packing slip.
Damaged items will be accepted for return within 10 days of the ship date. We will reimburse you for the return postage if you include a receipt showing the cost.